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Documentation written during my role as Technical Support and Documentation Specialist at CaseProof from April 2024 to January 2026. This covers three products: MemberPress, MemberPress AppKit, and WishList LMS.

MemberPress

Ongoing documentation maintenance and authoring for the core MemberPress plugin — one of the most widely used membership plugins for WordPress.

MemberPress AppKit

86 articles written from scratch in one week, clearing the full documentation backlog for a newly launched product before the support queue could build.
The AppKit is a mobile app integration for MemberPress. It launched with no documentation. I wrote the entire knowledge base before release, covering setup, configuration, troubleshooting, and third-party integrations. View all MemberPress AppKit articles →

WishList LMS

46 articles authored as drafts ahead of the product launch, ensuring zero documentation debt on release day.
WishList LMS is a learning management system built on top of MemberPress. I wrote the full documentation suite before the product launched publicly, covering all features across the initial release.