Documentation Portfolio

Technical writer and documentation engineer creating developer-facing content. Most of my work sits at the intersection of code and communication — API integration guides, pre-launch knowledge bases, code samples with edge cases documented, and troubleshooting articles written specifically to eliminate the ticket, not just answer it. I have written documentation for platforms with 9M+ active installs, shipped 86 articles in one week for a product launch, and published 200+ PHP code samples to the WPCode library. The work below covers two companies, three products, and roughly a decade of output.

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MemberPress & WishList LMS

Audience: WordPress developers, agency partners, and non-technical site owners
Employer: CaseProof (Remote, United States)
Scope: Plugin configuration, REST API integration, payment gateway setup, third-party integrations, troubleshooting, and pre-launch product documentation MemberPress is one of the most widely used membership plugins for WordPress. My documentation work here covered the full feature surface: setup and configuration guides, integration walkthroughs for third-party tools like Amelia Booking, and developer-facing code samples using PHP hooks and filters — each documented with expected behaviour, edge cases, and implementation steps. When AppKit (a mobile app integration for MemberPress) launched with no documentation, I wrote 86 articles from scratch in one week — covering setup, REST API configuration, troubleshooting, and integrations — before the support queue could build. Before WishList LMS launched publicly, I authored 46 pre-release articles covering all features across the initial release. Zero documentation debt on release day.

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Slider Revolution — Manual

Audience: WordPress developers and advanced users
Employer: ThemePunch (Remote, Germany)
Scope: Full product manual, addon guides, and feature-level documentation
Plugin installs: 9M+ active I owned the complete documentation site for Slider Revolution for four years as Customer Education Engineer. The manual covers the full product — module configuration, layer types, animation settings, addon installation and usage, and third-party plugin compatibility. Writing for a plugin at this scale means the documentation has to work for a solo blogger and a front-end developer at an agency at the same time. Every article is written with that range in mind.

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Slider Revolution — Tutorials & Integration Guides

Audience: Developers integrating external APIs and media platforms
Scope: End-to-end API integration guides, social media feed setup, and feature tutorials This section contains the integration guides I’m most proud of technically. I wrote six end-to-end social media feed guides — Instagram, YouTube, Facebook, Twitter, Flickr, and Vimeo — each covering API authentication, feed configuration, and display options from scratch. The challenge was keeping the structure and terminology consistent across six different platforms with six different authentication flows. Also included: FAQ and troubleshooting articles written in direct response to recurring support ticket patterns. Each article was identified as a high-volume issue and documented to deflect future tickets before they reached the queue. 28 articles. Measurable reduction in ticket volume for those topics.

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Slider Revolution — Blog Posts & Feature Announcements

Audience: Existing users and prospective customers
Scope: Product announcements, feature introductions, and technical blog posts Product-facing writing covering new feature launches and technical announcements. These pieces bridge the gap between marketing and documentation — written to inform existing users and demonstrate capability to new ones.

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Code Samples

Platform: WPCode Library
Scope: 200+ PHP code snippets for MemberPress and related integrations Beyond structured documentation, a large part of my work at CaseProof involved writing code samples — PHP snippets using WordPress hooks and filters that extend or modify plugin behaviour beyond built-in settings. Each snippet is published with documentation covering what it does, where to add it, expected behaviour, and known edge cases. These aren’t boilerplate. Many were written in direct response to support escalations where the built-in functionality had a gap, and a hook-based workaround was the fastest path to resolution. Browse the WPCode library →

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